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Data Protection Policy

8jiji Privacy Policy

Your personal information and privacy are our first priority at 8jiji. This page transparently explains how we collect, use, store, and protect your data. Please read carefully to understand your rights and our responsibilities.

Last updated: 1 January 2026
Introduction & Consent 01

This Privacy Policy applies to the 8jiji.app ("8jiji", "we", "the Platform") website and services. By using 8jiji, you acknowledge that you have read and accept all the terms outlined in this policy. Protecting your privacy is one of our top priorities.

8jiji is an online gaming platform built for players in Bangladesh. We adhere to international data protection standards and handle your personal information with the utmost care. This policy may change at any time — updates take effect as soon as they are published on this page.

Important: If you do not agree with this Privacy Policy, please stop using 8jiji services. Continued use of the service constitutes acceptance of this policy.

What Information We Collect 02

Some personal information is required to create an account and use services at 8jiji. We collect only what is necessary and do not ask for unnecessary data. The information we collect is detailed below:

Personal Identification Information

  • Full name (as it appears on national ID or passport)
  • Date of birth (to verify age — 18+ required)
  • National ID number or passport number (for KYC verification)
  • Residential address (city & district)
  • Nationality

Contact Information

  • Email address (for account recovery and important notifications)
  • Mobile phone number (for login verification and payment-related SMS)
  • WhatsApp number (if used for support)

Financial Information

  • BKash, Nagad, or Rocket account number (for payments)
  • Transaction history (deposit & withdrawal records)
  • Payment method name (Bangladeshi mobile banking)

Technical Information

  • IP address (for security and fraud prevention)
  • Device information (mobile model, operating system)
  • Browser information & language settings
  • Cookies & Session Data
  • Login time & location

Gaming Activity

  • Bet history (games played and amounts wagered)
  • Win-loss record
  • Bonuses & promotions used
  • Game session duration and frequency
What We Don't Collect

8jiji never stores your password in plain text (only an encrypted hash is retained). We do not collect or store your full payment card number. Biometric data (fingerprints, face scans) is never collected.

Purpose of Data Use 03

8jiji uses your personal information only for the purposes described below. We do not use your information for any new purpose without your consent.

Purpose Details
Account Management Creating your account, verifying logins, updating your profile, and keeping your account secure.
Transaction Processing Processing deposits, withdrawals, and payments. Maintaining financial records and verifying transactions.
Age & Identity Verification Verifying legal age (18+) and completing the KYC process to prevent fraud.
Customer Service Handling your questions, complaints, and support needs. Tracking support tickets.
Security & Fraud Detection Detecting unusual activity, preventing money laundering, and protecting against account hacking.
Bonuses & Promotions Awarding bonuses based on your eligibility and sending promotional offers.
Service Improvement Analyzing user behavior to improve the platform and add new features.
Legal Compliance Compliance with Bangladeshi and international gaming laws and meeting regulatory body requirements.

We never sell your information to advertising companies. Your data is not shared for third-party marketing.

Data Sharing & Third Parties 04

8jiji respects your privacy and shares your data with only a limited number of third parties where strictly necessary. Below is an explanation of who we share it with and why:

Payment Provider

Your name and account number are shared with payment providers like bKash, Nagad & Rocket to process transactions. This is necessary to complete deposits and withdrawals.

Game Provider

Game providers such as Pragmatic Play and Evolution Gaming receive data from your gaming sessions — however, this includes only session IDs and bet information, not any personally identifiable details.

KYC Verification Services

Third-party KYC providers verify your identity documents. They only verify the authenticity of documents and do not retain any data.

Legal Authority

We may be required to provide limited information in response to court orders, law enforcement requests, or legal obligations. In such cases, only the necessary information is shared.

Analytics Services

Using tools like Google Analytics, we collect platform usage data — however, this data is anonymized and contains no personal information.

Important Note: 8jiji never sells your data to marketing companies, data brokers, or unrelated third parties. We only share it where necessary to provide services.

Data Security Measures 05

At 8jiji, we use industry-standard technology and protocols to ensure the security of your personal information. Below is a detailed description of our security measures:

Encryption

  • All data transmissions are secured with SSL 256-bit encryption
  • Passwords are hashed using bcrypt algorithm
  • Sensitive data in the database is stored encrypted
  • Payment data is stored in compliance with PCI DSS standards

Access Control

  • Only authorized staff have data access
  • Multi-Factor Authentication (MFA) is in place
  • All access logs are recorded and monitored
  • Employees are bound by confidentiality agreements

Firewall & Monitoring

  • Strong firewall keeps servers secure
  • 24/7 security monitoring system active
  • DDoS attack prevention measures implemented
  • Regular security audits & penetration testing

Backup & Recovery

  • Daily automated backups are taken
  • Data stored across geographically distributed locations
  • Disaster recovery plan in place and regularly tested
Security Incidents

In the event of a data breach or security incident that may affect your information, 8jiji will promptly notify you via email or SMS and advise you on the necessary steps to take.

Cookies & Tracking Technologies 06

8jiji uses cookies and similar technologies to enhance your browsing experience and personalize services. Cookies are small text files stored on your device.

Types of Cookies We Use

Essential Cookies: These are essential for the website's core functions — such as maintaining login sessions. They cannot be disabled.

Functional Cookies: Remembers your preferences — such as language settings or theme choices — to personalise your experience.

Analytics Cookies: Helps us understand how the website is being used — which pages get more views, where issues occur, etc. This data is aggregated and anonymous.

Marketing Cookies: Used to show you promotions relevant to your interests. These are set only with your consent and can be disabled at any time.

Cookie Controls: You can disable or delete cookies from your browser settings. However, blocking essential cookies may prevent some site features from working.

Data Retention Period 07

8jiji retains your personal information for as long as your account is active or as needed to provide services. Retention periods vary by data type:

  • Account Information: For as long as your account remains active, and for up to 5 years after closure (as required by law)
  • Transaction Records: 7 years (to comply with financial regulations)
  • KYC Documents: 5 years after account closure
  • Game History: 2 years (for dispute resolution)
  • Support Ticket: 3 years
  • Marketing Consent: Until you withdraw your consent

Your information is securely deleted or anonymized when the retention period expires. If you want specific data removed sooner, submit a request to support.

Your Rights 08

You have control over your personal information. 8jiji provides you with the following rights:

  • Right of Access: You have the right to know what information we hold about you and to receive a copy of it.
  • Right to Rectification: You can request to update or correct incorrect or outdated information.
  • Right to Erasure: You may request the deletion of your account and associated data (subject to legal obligations).
  • Right to Restriction of Processing: In certain circumstances, you may request that the processing of your data be restricted.
  • Right to Portability: You can request your data in a machine-readable format.
  • Right to Object: You can object to your information being used for marketing purposes.
  • Right to Withdraw Consent: You may withdraw previously given consent at any time.

To exercise these rights, email [email protected] or visit your account settings. We will respond to your request within 7 business days.

Children's Privacy 09

8jiji is strictly prohibited for anyone under 18 years of age. We do not knowingly collect any personal information from minors. If we discover that a minor has provided information, we will immediately delete that information and close the account.

If you believe a minor has registered on 8jiji, please report it immediately to [email protected]. We will launch an investigation without delay.

Contact & Complaints 10

If you have any questions, concerns, or complaints regarding privacy, please contact us:

Email: [email protected]

Live Chat: Available at 8jiji.app (24/7)

Response Time: 2–4 hours (email), 5 minutes (chat)

We take all privacy requests seriously and aim to resolve them as quickly as possible.

Our Privacy Commitment

Why Your Data Is Safe at 8jiji

Bank-Level Encryption

All your data is protected with SSL 256-bit encryption. The same technology used by banking services.

Never Sold to Third Parties

We never sell your personal information to advertising or marketing companies.

Secure Database

Data stored with encrypted backups on geographically separate servers.

Regular Audits

Third-party security experts regularly audit our systems.

Your Control

You have the right to view, correct, or delete your information at any time.

Instant Alerts

You will be notified immediately in case of suspicious activity or security incidents.

Frequently Asked Questions

Privacy FAQ

8jiji supports Bangladesh's three major mobile banking systems: bKash, Nagad, and Rocket. You can deposit and withdraw directly using any of these. With bKash, the minimum deposit is ৳200 and the maximum is ৳50,000 per transaction. Nagad carries the same limits — ৳200 to ৳50,000. Rocket allows a minimum of ৳200 and a maximum of ৳30,000. Deposits typically arrive in your gaming wallet within 1 to 5 minutes. There are no processing fees — what you send is what you get. Please note that the payment account must be registered in your own name — deposits from third-party accounts are strictly prohibited.

In 8jiji's Live Casino, you can play with professional dealers via real-time HD video streams — just like sitting in a real casino. To start, log in, go to the "Live Casino" section from the main menu, and choose your preferred game — Roulette, Blackjack, Baccarat, or game shows. Check the table bet limits (from ৳50 to ৳1,00,000). Once the game opens, you'll see the dealer live; place your chips on the table and confirm your bet. Each round has a set betting window — once time runs out, no changes can be made. The dealer will deal cards or spin the roulette wheel, and results are instantly reflected in your balance. Use the chat feature to talk with the dealer and other players.

Your Data Is Safe at 8jiji

Transparency, security, and respect for your privacy — these three are our commitment. Play safely at 8jiji.

Privacy Questions? [email protected]

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