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8jiji FAQ — Your Questions, Our Answers

Betting, payments, bonuses, or account queries — find straightforward answers on this page. Browse below or jump straight to a category.

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Betting & Gameplay

Minimum bet amounts vary by game and market. The general rule is:

Sports Betting: Minimum ৳10 per bet. For accumulator bets (multiple events combined), the minimum is ৳20.

Live Casino (Roulette, Blackjack): Minimum from ৳50, which may vary by table — limits are usually shown on the table info board.

Slot Games: Most slots start from as little as ৳1 per spin. Super Hot Slots and Diamond Rush Slots both begin at ৳1.

Mega Wheel & Special Games: Minimum ৳20.

Maximum bet limits are determined by your VIP level and account verification status. Check the rules section of each game before placing a bet.
Betting Limit

If a match is cancelled or abandoned after half-play, 8jiji applies the following rules:

Full Cancellation: If a match is cancelled before it starts, or if less than the required amount of play occurs (generally 50% or less of scheduled time), the full stake is refunded to your wallet within 30 minutes to 24 hours.

Partial Play: In cricket, if the result is determined by the Duckworth-Lewis (D/L) method, bets are settled according to that official result.

Accumulator Bets: If one event in a multi-bet is cancelled, the bet is recalculated based on the remaining events and the odds are adjusted accordingly.

Live Bet: For live bets, the timing of cancellation is critical — settlement is made in accordance with the ruling of the relevant international governing body.

If you have any questions about a decision, contact Support within 72 hours and we will review it.
Cancel Refund Betting
Live & Real-Time

Once you log in to 8jiji, go directly to the Sports Betting section Live Score & Real-Time Statistics You'll see it. Steps:

Step 1: Log in and select "Sports" or "Live Betting" from the top menu.

Step 2: Look for the red "LIVE" badge next to ongoing matches — click it to see real-time scores, stats, and current odds.

Live Streaming: Live video streams are available for selected cricket, football, and tennis matches. To watch a stream, your account must have a balance of at least ৳500 or an active bet on that event.

Score Update Speed: Scores update every 15–30 seconds for cricket and football — even faster for badminton and table tennis.

If the stream isn't loading, refresh your browser or clear your cache.
Live Score Stream
Payments & Withdrawals

Withdrawal Fee: 8jiji does not charge any withdrawal fees. However, transaction charges from the payment gateway may apply.

Payment Methods & Limits:
— bKash: Minimum ৳200, maximum ৳25,000 per transaction. Daily maximum ৳50,000.
— Nagad: Minimum ৳200, maximum ৳25,000 per transaction. Daily maximum ৳50,000.
— Rocket: Minimum ৳200, maximum ৳15,000 per transaction.

Processing Time: Typically between 15 minutes and 24 hours. In most cases, it completes within 1 hour.

For VIP Members: Higher VIP levels come with increased withdrawal limits and faster processing times.

KYC verification must be completed and wagering requirements must be met before a withdrawal can be processed.
Withdrawal Payment Limit
Bonuses & Promotions

To view all promotional offers on 8jiji, log in and go to the "Offers" or "Promotions" section in the top menu or on the homepage. Personalised offers are also available in your account dashboard.

Update Schedule:
— Daily Offers: New offers go live daily at 10:00 AM, including daily reload bonuses and free spins.
— Weekly Offers: Weekly cashback and tournament offers drop every Monday morning.
— Special Event Offers: Exclusive offers are available during special occasions like the Cricket World Cup, Eid, or Puja.
— Flash Offers: Special offers are sometimes available for just 2–6 hours — act fast to grab them.

To receive notifications: Go to your profile settings and enable SMS and email notifications so you never miss an offer.
Bonus Promotions Offers

The wagering requirement is the total amount you need to bet before withdrawing a bonus. At 8jiji, this is typically Bonus Amount × Specified Multiplier।

Example: You deposit ৳1,000 and receive an additional ৳1,000 as a 100% bonus. If the wagering requirement is 20x, you'll need to place a total of ৳1,000 × 20 = ৳20,000 in bets before the bonus can be withdrawn.

Which bets count:
— Sports Bet: Bets placed at odds of 1.50 or higher count 100%.
— Slot Games: count at 100%.
— Live Casino: 25–50% counts (varies by table).

Duration: Wagering must typically be completed within 30 days of receiving the bonus.

To view your current wager progress, log in → "My Bonuses" → "Progress".
Wager Bonus Rollover
Account & Policies

No. Per 8jiji policy, each person may operate only one account. Opening or using multiple accounts is strictly prohibited.

Why this rule: This is in place to prevent bonus abuse, maintain a fair playing environment, and promote responsible gaming.

How It's Detected: IP address, device fingerprint, personal information, and payment method — all are verified in combination.

Penalty: If multiple accounts are detected, all accounts will be closed, any credited bonuses will be voided, and pending withdrawals may be suspended.

If two different family members share the same address or device but use separate accounts, notify Support in advance — verification will be carried out before approval is granted.
Account Policy Security

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Why 8jiji Is Trusted

A solid infrastructure backs every question you have

24/7 Bengali Support

Even at 3 AM, our Bangla-speaking team is available on live chat. Average response time is just 2 minutes — you won't be kept waiting.

Transparent Terms

Every rule is written in plain language. Bonus terms, payment policies, and bet settlement rules — no hidden complexity. Find clear answers in the FAQ.

Fast Issue Resolution

Payment issues, account locks, or bet disputes — we're committed to resolving every case within 24 hours.

Regular FAQ Updates

The FAQ is updated immediately whenever new questions arise or rules change, so you always have access to the latest information.

Learn from the Community

We've built our FAQ from thousands of real player questions and experiences. Expect practical answers to real problems.

Clear, Simple Answers

Answers are written in plain, jargon-free language. You don't need to be a gaming expert to understand them.

FAQ Stats

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Can't find your answer in the FAQ? Reach us through these channels

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Email Support
For complex issues or when you need to attach documents, email is your best option.
More Help
For questions about responsible gaming, terms & conditions, or privacy, see the links below.

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